Features of our Guest Mobile App:
Express Check-In: Skip the queues by filling in the registration form online, ensuring a seamless and hassle-free arrival.
Instant Requests: Need extra towels, room service, or assistance? Simply place your requests through the app, and our dedicated team will be at your service.
Exclusive Offers: Stay updated with our latest promotions and exclusive offers available only to our app users.
Restaurant Bookings: Book your favourite restaurant directly through the guest service application.
To get started, follow these steps:
1. Facilitate your check-in experience by clicking on the link above
2. Download the App: You can easily access the Application by downloading it from both the Google Play Store for Android devices and the App Store for iOS devices.
3. Register your Account: Open the app and create your personal account. This will allow you to access all the application's features and customize your stay according to your preferences.
We are committed to making your stay memorable and enjoyable, and our application is designed with that goal in mind. Should you have any questions or require assistance with the application, please do not hesitate to reach out to our Front Office team at reception.sanantonio@dbhotelsresorts.com or reception.dbseabank@dbhotelsresorts.com
Frequently Asked Questions
What is the purpose of the Guest Mobile App ?
The Guest Mobile App is designed to enhance the overall guest experience by providing a user-friendly platform for our guests to access various services, make requests, and interact with our team in a convenient setting.
How Do Guests Access the Guest Mobile App?
Guests can access the Guest Mobile App by downloading it from the relevant app store (e.g., Apple App Store or Google Play Store) and installing it on their smartphones or tablets. Once installed, they can create an account or log in using their reservation details to start using the Mobile App.
When can I book restaurants?
Guests can book restaurants from the Guest Mobile App upon arrival at the hotel.
What Services and Features Does the Guest Mobile App Offer?
The Guest Mobile App offers a range of services and features tailored to enhance the guest experience. These include restaurant bookings, housekeeping and maintenance requests, viewing hotel information, and receiving notifications or updates from the hotel. Some special offers will be mobile app exclusive, so keep the mobile app should you wish to return to Malta.
Is the Guest Mobile App Secure for Guest Information?
Yes, guest information security is a top priority. The Guest Mobile App employs industry-standard encryption and security protocols to safeguard guest data. Personal information, and communication are protected to ensure guest privacy and compliance with data protection regulations.
