Best in Class Family Favourites Quality Award by Jet2holidays

Posted on: July 26, 2016

Recognised by customers amongst 150 hotels within the family category

The db Seabank Resort + Spa has been awarded the Best in Class within the Family Favourites Product Line Category by Jet2holidays. This recognition was made possible thanks to Jet2holidays customers who independently answered their questionnaire after their holiday.

Upon receiving this award, Kurt Bailleul, Sales Manager and Joseph Galea, expressed their great satisfaction, particularly because the db Seabank was chosen 1st amongst 150 hotels situated in Balearic Islands, Canary Islands, Cyprus, Greek Islands, Mainland Spain, Portugal, Turkey and Malta. In conjunction, they said that the db Seabank Resort + Spa offered an environment as well as facilities that are high in the list when families select their destination and accommodation. This award is a shining testimony to the efforts and investment that have been made for the last 5 years, they added.

Zoe Towers, Jet2holidays Head of Products, explained that the Jet2holidays Quality Awards are for hotels that delivered the highest scores for customer satisfaction in the Summer 2015 season. New for this year are awards recognising best in class. db Seabank Resort & Spa beat off stiff competition to win best ‘ Family Favourite’ hotel.  She said, "This is a great accolade not only for the hotel but for the island of Malta which isn’t traditionally thought of as a family destination.  Changing perceptions will support continued growth from Jet2holidays to the hotel and the island. In Summer 2015, 96% of Jet2holidays rated the db Seabank Resort & Spa ‘Very Good’ or ‘Excellent’ and received no complaints."

Ray Manara, General Manager - Purchasing for and Jet2holidays presented the award to Kurt Bailleul and Joseph Gales at db Seabank Resort + Spa.